• Services
  • Migration Topics
  • Integration
    • Standard ActionHandlers
    • ServiceNow
    • SAP
    • Jira
    • Email
    • CSV
    • Approval
    • Introduction to ActionHandlers and Connectors
  • Concepts
  • Best Practices
  • Api
Table of Contents

Introduction

The HIRO platform is delivered as Software as a Service (SaaS) that is hosted by arago and integrates with systems in the customers environment through an API layer. There are two integration components of the HIRO system:

  • Connectors

  • ActionHandlers

A Connector is software running the integration between HIRO and source system providing automatable tasks to HIRO. An Action Handler is software running the integration that HIRO uses to invoke actions on target system.

Arago provides a set of out of the box integrations.